SHIPPING WITHIN CONTINENTAL US
We offer complimentary shipping for orders over $75 after any discounts or promotions via USPS. Free shipping option is available at check out when the order is over $75.
Orders are shipped on business days only. Business days are Monday to Friday, excluding federal holidays within the United States and Canada.
Order processing usually takes 1 to 3 business days, which does not include the actual delivery time. Delivery times are based on orders placed Monday-Friday. Order delivery time can vary from 3 to 5 business days depending on the type of services selected.
Orders shipping to an APO or FPO military address are shipped via the USPS and cannot be expedited. Please note these orders may take up to 21 days for delivery.
Express shipping is available upon request. Please contact us for shipping rates prior to ordering for Express or Overnight shipping.
SHIPPING TO INTERNATIONAL LOCATIONS
We offer shipping by DHL, USPS First Class International (No Tracking) and USPS Priority Mail International to most international locations. Shipping is based on weight and will be calculated at check out. We are not shipping to EU at this time.
Order ships via USPS First Class International does not come with tracking and we will not be responsible for lost package. If you require tracking and insurance, please select DHL as the shipping option for guaranteed delivery.
When placing an order for delivery outside United States, you are considered the importer of record and must comply with all applicable laws and regulations. charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be borne by you.
Loulou Lollipop is not responsible for incorrect shipping information or shipping addresses. It is the customer's responsibility to provide a correct and accurate shipping address and information. Any charges incurred by us to reroute a shipment or make an address correction will be the responsibility of the customer. Although it is the customer's responsibility to provide accurate shipping information, we will do our best to contact you if a problem with a shipping address occurs. Any charges incurred by Loulou Lollipop due to unsuccessful delivery will be the responsibility of the customer. Loulou Lollipop does not take any responsibility for packages that might be misdirected, delayed, or lost due to an incorrect address. We make every attempt to ensure that packages are delivered safe and sound; however, we take no responsibilities in lost packages by USPS or theft when the tracking indicated delivered.